Hospitality Operations Quality Specialist

Company: Hallson Hospitality
Location: Nashville
Posted on: February 4, 2025

Job Description:

COMPANY OVERVIEW:

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

Welcome to Hallson Hospitality Co., a premier property management and real estate investment company based in Nashville, TN. Founded with a passion for creating beautifully designed short-term rental properties, we specialize in curating an exceptional collection of accommodations that offer an elevated experience for our guests.

At Hallson Hospitality Co., we take pride in upholding the highest standards across all our properties. Our commitment to providing unparalleled guest experiences sets us apart in the industry. From the moment guests arrive, our dedicated team ensures their stay is seamless and extraordinary, turning moments into cherished memories.

POSITION SUMMARY:

We are looking for a detail-oriented and proactive individual to join our team as our House Keeping Manager.

You're the right person for the job if you excel in a stable and professional work environment, are focused on producing high-quality and precise work, and love having the freedom to commute to multiple locations throughout your work day.

As part of your daily responsibilities, you will conduct thorough inspections to ensure our properties not only meet but exceed our brand standards. During these inspections, you will systematically move through each room and the exterior of the property to identify and document any necessary preventative maintenance tasks.

As our "boots are on the ground," we'll also rely on you to oversee the replenishment of cleaning products and provide training and feedback to our cleaning teams. Your commitment to excellence and willingness to assist with scheduling issues and special requests will be huge factors in contributing to our continued success. As part of your commitment to you, we offer comprehensive training in our specific processes and ongoing support from our leadership team providing opportunities for continuous growth and career advancement within our rapidly expanding company.

If you are a disciplined and sincere individual who enjoys skill-based work, don't let this exciting role as our trusted Vacation Rental Property Inspector pass you by.

Apply now and become a part of our dedicated team in Music City!

Requirements

RESPONSIBILITIES:

Conduct comprehensive inspections of vacation rental properties before guest arrival to ensure they meet brand standards.
Inspect bedrooms, common areas, including bathrooms, and exteriors of homes for cleanliness and maintenance issues. Monitor and replenish cleaning product stock at properties as needed during inspections.
Provide training and feedback to professional cleaners to maintain high cleanliness standards.
Establish and educate staff on cleanliness and tidiness according to our Hallson brand standards.
Respond promptly to corporate support needs and special requests.
Ensure compliance with safety and sanitation policies in all areas and participate in large cleaning projects as required.
Fulfill any other responsibilities as assigned by the management team.

QUALIFICATIONS:

Must have hands-on experience cleaning, inspecting, or managing STR properties and be proficient in using industrial cleaning equipment and products.
Ability to navigate company communication apps, including Slack and Breezeway.
Strong organizational and team management skills.
Excellent communication skills, both verbal and written.
Must have a valid driver's license and reliable transportation.
Possession of appropriate documentation, including a valid Social Security Number.
Willingness to undergo background checks and other screenings as required by regulations.

Benefits

Benefits:

Paid time off, such as PTO, sick days, and vacation days
Health insurance
Life insurance
Other

Keywords: Hallson Hospitality, Smyrna , Hospitality Operations Quality Specialist, Other , Nashville, Tennessee