Network Support Specialist

Company: VirtualVocations
Location: Murfreesboro
Posted on: January 29, 2025

Job Description:

A company is looking for a Network Support Specialist I.

Key Responsibilities

Troubleshoot and resolve product issues related to hardware, software, video, broadband, and telephone services
Manage customer support interactions and ensure timely updates on support tickets
Gather data and monitor customer impact during network outages and maintenance

Required Qualifications

0-3 years of relevant experience
Proficiency in using computers, email applications, and Microsoft Office
Aptitude for learning in a fast-paced, technical environment
Ability to work scheduled shifts, including nights, weekends, and holidays
Experience in customer service interactions for business and residential products

Keywords: VirtualVocations, Smyrna , Network Support Specialist, Other , Murfreesboro, Tennessee

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