Manager IT Operations, Chattanooga
Company: Terex Corporation
Location: Chattanooga
Posted on: January 24, 2025
Job Description:
Job Description:Job Title: Manager IT OperationsOperating
Company: Environmental Solutions GroupLocation: Chattanooga,
TNReports to: Senior Manager of Business Applications and
OperationsDepartment: Information Technology (IT)POSITION
SUMMARY:The Manager IT Operations will be responsible for
Environmental Solutions Group (ESG) daily information technology
execution and information technology reporting compliance. The
position will partner with Business Applications Manager, Terex
Central lead teams, and 3rd Party vendors to support the
systems/tools/applications stakeholders require to operate their
functional area and meet all information system audit requirements.
They will also manage IT Operations personnel at our corporate
office and manufacturing plants. The manager will be responsible
for the daily operations as it relates to the network, servers,
printers and personal computer equipment. Some travel to meet with
stakeholders and observe processes may be required.ESSENTIAL JOB
FUNCTIONS INCLUDE:
- Support end user processes, and ticketing for Information
Technology support across ESG.
- Work with the Business Application Manager to ensure technology
infrastructure supports all project requirements.
- Lead in the planning and execution of IT Operations
projects
- Lead workflow and process strategies to improve targeted
business performance.
- Leads the design and development of processes to monitor and
measure operational Information Technology and infrastructure
performance.
- Support shop floor data collection activities including
networking and hardware.
- Acts as mentor/leader for junior members of the team to help
develop their skill sets.
- Coordinate IT SoX Controls compliance for IT
infrastructure.
- Work with 3rd party vendors and engaging appropriate Terex
level resources to ensure IT operational performance across the
enterprise.
- Acts as first point of escalation for level I IT Operations
Analyst.
- Compile and present management reports on the IT Operations
performance including metrics, project deliverable status,
etc.
- Some travel is required up to 15%.
- Other duties as assigned.JOB SPECIFICATIONS:
- Bachelor's degree in business, Computer Science, Systems, or
similar is required or equivalent experience.
- 3-5 years' experience in a similar role
- Understanding of Software solutions, business functions,
workflows, and processes.
- Experience supporting in working with enterprise scale
applications is preferred.
- Experience in supporting and troubleshooting cloud-based
environments. (AWS, Azure, OCS)
- Detailed knowledge of local and cloud networks.
- Customer oriented approach.
- Demonstrated ability to interact professionally with a diverse
group of managers, and subject matter experts.
- Results-oriented self-starter with excellent communication
skills and strong management skills.
- Strong analytical and project management skills required.
- Excellent written and great interpersonal and communication
skills.
- Strong report writing abilities, an aptitude for analyzing
data, and great business acumen.
- Detailed knowledge of workflow and process control
software.
- Analytical and problem-solving skills.
- Good interpersonal and interviewing skills.KNOWLEDGE, SKILLS,
AND ABILITIES:Ethics and Work Standards: Maintain the highest
ethical and work standards, while promoting the same attributes in
co-workers and others. Ensure that all business activities - with
both internal and external customers - to be performed with a
professional demeanor and that all participants be held accountable
to this high standard.Communication: Expresses thoughts clearly,
both orally and in writing, using good grammar. Presents concise,
well-organized reports in Microsoft Word, PowerPoint, and Excel.
Listens to understand input, feedback, and concerns. Provides
complete information in an open, honest, and straightforward
manner. Responds promptly and positively to questions and
requests.Teamwork and Relationships: Works with other employees
willingly and in a spirit of cooperation and teamwork. Supports
cooperation. Demonstrates a commitment to the entire business and
is supportive of all initiatives (company and departmental) to help
grow Environmental Solutions Group business in the United States
and abroad. Cooperates fully with others to achieve organizational
goals. Is tactful, courteous, and considerate. Embraces a positive
outlook. Is respected and trusted by others.Continual Improvement
and Problem Resolution: Identifies and communicates suggestions for
work improvements. Uses technical and analytical abilities to
assure existing work practices are the most efficient and cost
effective possible. Performs root-cause analysis and implements
viable, permanent solutions to problems. Works with both internal
and external customers to develop solutions which meet company-wide
needs and objectives. Applies a sense of urgency to resolve
problems or creates opportunities that will increase productivity
and create value. Shares best practices with other employees across
the business.Accountability: Accepts responsibility and
accessibility for both the strategic planning and the successful
implementation of all projects, programs, and duties as outlined in
this job description. Advises supervisor of concerns, problems, and
progress of work in a timely manner.Terex Overview:At Terex,we
fully embrace the increasingly diverse world around us and strive
to create an empowering and welcoming workplace culture. We are a
$5 billion publicly traded global industrial equipment manufacturer
of materials processing machinery, waste and recycling solutions,
mobile elevating work platforms (MEWPs), and equipment for the
electric utility industry. We are passionate about producing
equipment that helps improve the lives of people around the world
and providing our team members with a rewarding career and the
opportunity to make an impact. While our operations are global,
each office or factory is a close-knit community. We value
diversity, equity and inclusion, safety, integrity, respect,
servant leadership, courage, citizenship, and continuous
improvement. It's an exciting time to be part of the expanding
manufacturing sector - come join us!Additional Information:We see
inclusion as a key to our success and are committed to actively
foster a culture where every team member feels valued, listened to,
and appreciated. We are committed to being fair and impartial in
our decisions, ensuring equity within our workplace.As an Equal
Opportunity Employer, employment decisions are made without regard
to race, color, religion, national or ethnic origin, sex, sexual
orientation, gender identity or expression, age, disability,
protected veteran status or other characteristics protected by
law.The Company offers competitive salaries, advancement
opportunities, and a full range of benefits, including paid
vacation, 401(k), medical, dental, and vision.Terex Corporation is
an Equal Opportunity Employer and Affirmative Action Employer
M/F/D/V.If you are interested in an open position but feel you may
not meet all the listed qualifications, we still encourage you to
apply.Terex Overview:At Terex,we fully embrace the increasingly
diverse world around us and strive to create an empowering and
welcoming workplace culture. We are a $5 billion publicly traded
global industrial equipment manufacturer of materials processing
machinery, waste and recycling solutions, mobile elevating work
platforms (MEWPs), and equipment for the electric utility industry.
We are passionate about producing equipment that helps improve the
lives of people around the world and providing our team members
with a rewarding career and the opportunity to make an impact.
While our operations are global, each office or factory is a
close-knit community. We value diversity, equity and inclusion,
safety, integrity, respect, servant leadership, courage,
citizenship, and continuous improvement. It's an exciting time to
be part of the expanding manufacturing sector - come join
us!Additional Information:We see inclusion as a key to our success
and are committed to actively foster a culture where every team
member feels valued, listened to, and appreciated. We are committed
to being fair and impartial in our decisions, ensuring equity
within our workplace.As an Equal Opportunity Employer, employment
decisions are made without regard to race, color, religion,
national or ethnic origin, sex, sexual orientation, gender identity
or expression, age, disability, protected veteran status or other
characteristics protected by law.If you are a qualified individual
with a disability or a disabled veteran, you may request a
reasonable accommodation if you are unable or limited in your
ability to access job openings or apply for a job on this site as a
result of your disability. You can request reasonable
accommodations by contacting the Recruiting department (person or
department) at The Company offers competitive salaries, advancement
opportunities, and a full range of benefits, including paid
vacation, 401(k), medical, dental, and vision.Terex Corporation is
an Equal Opportunity Employer and Affirmative Action Employer
M/F/D/V.
Keywords: Terex Corporation, Smyrna , Manager IT Operations, Chattanooga, Executive , Chattanooga, Tennessee
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